Terms of Service

These Terms of Service govern your use of the MicroTechSoft website at microtechsoft.net and any digital marketing services provided by MicroTechSoft. Please read them carefully. By using our website or engaging our services, you agree to be bound by these terms.

1. Acceptance of terms

By accessing our website or engaging MicroTechSoft for any service, you confirm that you are at least 18 years old, have the legal authority to enter into these terms (whether personally or on behalf of a business), and agree to comply with all applicable laws and regulations.

If you do not agree to these terms, please do not use our website or services.

2. Our services

MicroTechSoft provides SEO (Search Engine Optimisation) and Social Media Marketing services to businesses. The specific scope of services for each client is defined in a separate proposal or service agreement provided before work commences.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. Client obligations

To enable us to deliver our services effectively, you agree to:

• Provide timely access to any website credentials, social media accounts, analytics platforms, or other tools reasonably required
• Respond to requests for information, approval, or feedback within a reasonable timeframe (typically 5 business days)
• Ensure that all information and content you provide to us is accurate and does not infringe any third-party rights
• Not engage any other SEO or digital marketing provider in a way that conflicts with or undermines the work we are performing
• Maintain your website and hosting in a functional state throughout the engagement

Delays caused by your failure to meet these obligations may affect project timelines and do not entitle you to refunds or service credits.

4. Payment terms

Fees are charged monthly in advance unless otherwise agreed in writing. Payment is due within 7 days of invoice date. We accept bank transfer and major credit cards.

Late payments may attract interest at 1.5% per month on the outstanding balance. We reserve the right to suspend services if payment is more than 14 days overdue, without prejudice to our right to recover the full amount owed.

All fees are exclusive of applicable taxes (VAT, GST, sales tax) unless stated otherwise. Clients are responsible for any taxes applicable in their jurisdiction.

Ad spend (money paid directly to advertising platforms such as Google, Facebook, or Instagram) is not included in our management fees and is billed directly to your ad account. You remain the owner of all ad accounts at all times.

5. Cancellation & termination

Either party may terminate a service engagement by providing 30 days' written notice. Notice should be sent by email to [email protected].

Upon termination:

• All outstanding fees for work completed become immediately due and payable
• We will provide a handover of all completed work, access credentials, and relevant data within 14 days
• You retain ownership of all content, accounts, and data that belong to your business
• Any work in progress at the time of termination will be invoiced on a pro-rata basis

We reserve the right to terminate immediately (without notice) if you breach these terms, fail to pay amounts owed after notice, or engage in conduct that is unlawful, abusive, or harmful to our team or business.

6. Results & guarantees

SEO and social media marketing results depend on many factors outside our control, including search engine algorithm changes, competitor activity, market conditions, and your own business performance. We make no guarantee of specific rankings, traffic levels, leads, or revenue outcomes.

Any case studies, testimonials, or performance data we share reflect actual client results but are not a guarantee that similar results will be achieved for your business.

We guarantee that all work is conducted using white-hat, Google-compliant methods. We do not use link schemes, cloaking, keyword stuffing, or any other technique that violates search engine guidelines.

7. Intellectual property

Your content

You retain all rights to content, trademarks, brand assets, and other intellectual property you provide to us. You grant us a limited licence to use this material solely for the purpose of providing our services.

Our work product

Upon full payment of all fees, all deliverables we create specifically for your campaign (content, copy, reports) become your property. General methodologies, templates, tools, and processes we use remain our intellectual property.

Our website

All content on microtechsoft.net, including text, graphics, logos, and software, is owned by or licensed to MicroTechSoft and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This includes business strategy, financial data, client lists, and technical information.

This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

We will not share your business information with third parties except as required to deliver our services (for example, sharing access with a tool provider) or as required by law.

9. Limitation of liability

To the maximum extent permitted by applicable law, MicroTechSoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, goodwill, or data, arising from your use of our services or website.

Our total liability for any claim arising from our services shall not exceed the total fees paid by you to MicroTechSoft in the 3 months preceding the event giving rise to the claim.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Website use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited behaviour includes:

• Attempting to gain unauthorised access to any part of our website or systems
• Transmitting any unsolicited or unauthorised advertising or promotional material
• Knowingly transmitting data containing viruses, malware, or any other harmful programs
• Scraping, crawling, or otherwise extracting data from our website in bulk without written consent

11. Governing law

These terms are governed by and construed in accordance with applicable laws. For UK clients, English law applies. For clients in other jurisdictions, we will agree governing law in the individual service agreement.

Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts in the applicable territory.

12. Changes to terms

We may update these terms from time to time. We will notify active clients of material changes by email. Continued use of our services after the effective date of any changes constitutes acceptance of the updated terms.

The current version of these terms is always available at microtechsoft.net/terms-of-service/

13. Contact

If you have any questions about these terms, please contact us:

• Email: [email protected]
• WhatsApp US: +1 817 309 5151
• WhatsApp UK: +44 7360 506798